$0.00
1. Introduction
These Terms & Conditions (“Terms”) govern your access to and use of the ChakChuk Art website at chakchuk.art (“the Website”) and any purchases made through it. By accessing this Website or making a purchase, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, please do not use our Website.
We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective upon posting to this page. Your continued use of the Website after any modifications constitutes your acceptance of the revised Terms.
2. About Our Products
ChakChuk Art is an online shop that sells digital crochet patterns in PDF format. All products available on this Website are digital downloads — no physical items are shipped unless explicitly stated otherwise.
Each pattern includes written instructions, stitch counts, photo guides, and a materials list to help you complete the project. Patterns are written in English and use US crochet terminology unless otherwise noted in the product listing.
3. Placing an Order
When you place an order through our Website, you are making an offer to purchase a digital product. A binding contract is formed once your payment has been processed and you receive an order confirmation email.
By placing an order, you confirm that:
a) You are at least 18 years of age, or you have obtained parental/guardian consent to make the purchase.
b) The information you provide during checkout is accurate, complete, and current.
c) You have the legal authority to use the payment method provided.
We reserve the right to refuse or cancel any order at our sole discretion, including in cases of suspected fraud or unauthorized transactions. If an order is canceled after payment, a full refund will be issued.
4. Pricing & Payment
All prices displayed on the Website are listed in US Dollars (USD) unless otherwise indicated. Prices are subject to change at any time without prior notice, but changes will not affect orders that have already been confirmed.
We accept payments through secure third-party payment processors, which may include PayPal, Stripe, and/or other payment gateways integrated with our platform. ChakChuk Art does not store your full credit card or payment details.
Promotional codes, discounts, and sale prices are valid only for the duration and under the conditions specified. They cannot be combined with other offers unless explicitly stated.
5. Digital Delivery & Downloads
Upon successful payment, your digital pattern(s) will be available for instant download. You will also receive an email with a download link to the email address provided during checkout.
It is your responsibility to ensure that:
a) You provide a valid and accessible email address at checkout.
b) You check your spam/junk folder if you do not receive the confirmation email.
c) You download and save the file(s) promptly. Download links may expire after a set number of attempts or a limited time period.
If you experience any issues with your download, please contact us at [email protected] and we will assist you as soon as possible.
6. Refund & Return Policy
Due to the digital nature of our products, all sales are final and we generally do not offer refunds or exchanges once a pattern has been downloaded or the download link has been accessed.
However, we may consider a refund or store credit in the following exceptional circumstances:
a) Duplicate Purchase: If you accidentally purchased the same pattern twice, contact us within 7 days of purchase with your order details and we will issue a refund for the duplicate.
b) Defective File: If the PDF file is corrupted, unreadable, or contains significant errors that prevent you from following the pattern, please contact us within 14 days and we will either provide a corrected file or issue a full refund.
c) Non-Delivery: If you did not receive your download link or are unable to access the file after following the troubleshooting steps, contact us and we will resolve the issue or issue a refund.
Refunds will not be granted for:
- Change of mind after purchase
- Difficulty level of the pattern being different from your expectation
- Dissatisfaction with the finished result of the crocheted item
- Failure to read the product description before purchasing
- Lack of crochet skills or experience needed to complete the pattern
To request a refund, please email [email protected] with your order number and a description of the issue.
7. Intellectual Property & Copyright
All content on this Website — including but not limited to crochet pattern designs, written instructions, photographs, illustrations, graphics, logos, and brand elements — is the original intellectual property of ChakChuk Art and is protected by international copyright laws.
7.1 What You MAY Do
When you purchase a pattern from ChakChuk Art, you receive a personal, non-exclusive, non-transferable license to use that pattern. This means:
a) You may use the pattern to create crocheted items for personal use.
b) You may use the pattern to create crocheted items for sale (e.g., at craft fairs, on Etsy, at local markets, or online), provided that you credit “Pattern by ChakChuk Art” or “Design by ChakChuk Art” in your product listing or description.
c) You may print the PDF for your personal use.
7.2 What You MAY NOT Do
a) You may not copy, reproduce, redistribute, share, resell, publish, or otherwise distribute the pattern PDF — in whole or in part — in any format (digital or printed), whether for free or for profit.
b) You may not upload the pattern to any website, file-sharing platform, social media group, forum, or cloud storage accessible by others.
c) You may not translate the pattern into other languages and distribute or sell the translation without written permission from ChakChuk Art.
d) You may not claim the pattern design as your own.
e) You may not use our product photos, brand imagery, or marketing materials to sell your finished items. You must use your own photographs.
f) You may not teach classes or create video tutorials based on our patterns without prior written permission.
7.3 Mass Production
The personal license does not cover mass production or factory manufacturing of items made from our patterns. If you wish to produce items in large quantities (more than 50 units of the same design per year) or use our patterns for commercial/industrial manufacturing, please contact us at [email protected] to discuss a commercial license agreement.
7.4 Copyright Infringement
Unauthorized distribution, reproduction, or sharing of our patterns is a violation of copyright law and will be pursued accordingly. We actively monitor the internet for unauthorized copies of our work. If you become aware of any infringement, please report it to us at [email protected].
8. User Accounts
Certain features of our Website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to:
a) Provide accurate and complete information when creating your account.
b) Update your information promptly if it changes.
c) Notify us immediately if you suspect any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or abusive activity.
9. Accuracy of Information
We strive to ensure that all information on our Website — including product descriptions, images, pricing, and pattern details — is accurate and up to date. However, we do not guarantee that all content is free of errors, omissions, or inaccuracies.
Product photos are intended to show the finished result of each crochet pattern. Colors and appearance may vary depending on your choice of yarn, hook size, tension, and individual crocheting style.
10. Website Availability
We aim to keep our Website available 24/7, but we do not guarantee uninterrupted access. The Website may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control.
ChakChuk Art shall not be held liable for any loss or inconvenience caused by the Website being temporarily unavailable.
11. Third-Party Links
Our Website may contain links to third-party websites and services, including but not limited to Etsy, Ravelry, Instagram, Facebook, and payment processors. These links are provided for your convenience only.
We are not responsible for the content, accuracy, privacy practices, or availability of third-party websites. Accessing third-party sites is at your own risk, and we encourage you to review their terms and policies.
12. Limitation of Liability
To the fullest extent permitted by applicable law, ChakChuk Art and its owner(s), employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:
a) Your use of or inability to use the Website.
b) Any digital products purchased from the Website.
c) Unauthorized access to or alteration of your personal data.
d) Any errors, inaccuracies, or omissions in the content on the Website.
e) Any loss of profits, revenue, data, or anticipated savings.
Our total liability to you for any claim arising from these Terms or your use of the Website shall not exceed the total amount you paid to us for the specific product(s) giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless ChakChuk Art, its owner(s), employees, and affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:
a) Your use of or access to the Website.
b) Your violation of these Terms.
c) Your violation of any third-party rights, including intellectual property rights.
d) Any content you submit, post, or transmit through the Website.
14. Disclaimer of Warranties
The Website and all digital products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
We do not warrant that:
a) The Website will be error-free, secure, or uninterrupted.
b) The patterns will meet your specific expectations or skill level.
c) The finished crocheted items will exactly match the product photographs.
Any reliance on our products and content is at your own risk.
15. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
Any disputes arising from or relating to these Terms or your use of the Website shall first be resolved through good-faith negotiation. If a resolution cannot be reached, the dispute shall be submitted to the exclusive jurisdiction of the courts located in the State of California.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on this Website, constitute the entire agreement between you and ChakChuk Art regarding your use of the Website and supersede all prior agreements, representations, and understandings.
18. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
ChakChuk Art Email: [email protected] Website: https://chakchuk.art